Privacy Policy

Last updated: November 6, 2026

Reliable Metal Buildings LLC (“Reliable Metal Buildings,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit reliablemetalbuildingsllc.com (the “Site”), request a quote, chat with us, or receive text messages from us, and how we use and protect that information.

Information we collect

Information you give us

When you request a quote, fill out a form, use our chat, design a building in our 3D builder or color visualizer, subscribe to our newsletter, or contact us by phone or email, you may provide:

• Your name, email address, phone number, and mailing or job-site address
• Details about the building you’re interested in (size, style, colors, options, intended use)
• Any other information you choose to include in your message

Information collected automatically

Like most websites, the Site and the services we use may automatically collect technical information such as your IP address, browser type, device type, pages visited, and referring website, using cookies and similar technologies. This helps us keep the Site secure and understand how it is used.

How we use your information

• To respond to your inquiries and prepare quotes, drawings, and estimates
• To schedule and complete manufacturing, delivery, and installation
• To communicate with you by phone, email, or text message about your inquiry or project
• To send newsletters, deals, and promotions if you have opted in (you can unsubscribe at any time)
• To operate, maintain, secure, and improve the Site
• To comply with legal obligations and protect our rights

Text messaging (SMS)

If you provide your mobile number and consent to receive text messages, we may text you about your quote, order, delivery, installation, and customer service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all information-sharing categories described in this policy and will not be shared with any third parties.

How we share information

We do not sell your personal information. We share it only as needed to run our business:

• Service providers that help us operate — for example, our website host, customer relationship management (CRM) and messaging platform, chat tool, 3D design and color visualizer tools, and financing partners you choose to apply with. These providers may only use your information to provide services to us.
• Legal and safety — when required by law, or to protect the rights, property, or safety of Reliable Metal Buildings, our customers, or others.
• Business transfers — in connection with a merger, sale, or transfer of all or part of our business.

Third-party tools and links

The Site includes tools provided by third parties, such as our quote form, chat widget, 3D builder, and color visualizer, as well as links to other sites like Facebook and Google Maps. Those services may collect information under their own privacy policies, which we encourage you to review.

Cookies

You can set your browser to refuse or delete cookies. Some features of the Site, such as the chat or quote form, may not work properly without them.

Data retention and security

We keep personal information only as long as needed for the purposes above, including to meet legal, tax, and accounting requirements and to support warranty service. We use reasonable administrative, technical, and physical safeguards to protect your information, but no method of transmission or storage is completely secure.

Your choices

• Unsubscribe from marketing emails using the link in any email.
• Opt out of text messages by replying STOP.
• Ask us to access, correct, or delete your personal information by contacting us below. Depending on where you live, you may have additional rights under state law.

Children’s privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last revised.

Contact us

Reliable Metal Buildings LLC
16570 US Highway 20, Pioneer, OH 43554
Phone: (419) 737-1755
Email: info@reliablemetalbuildingsllc.com